Lower the cost of telephony and move toward the latest technologies, as and when it suits your business. Maintain the legacy PBX systems and integrate with the latest VoIP systems so your business can maximise investment.
We are NOT tied to any manufacturer or provider and do not have to sell equipment to maintain partner agreements which allows true and unbiased advice to be given to match your business requirements.
Custom Equipment & Software
Custom equipment such as contact center clusters, multiprotocol gateways, custom PBX systems, PBX gateways, voice servers, PRI and SIP gateways, CallerID blocking and firewalls....
Custom software such as high availability control, wallboards, monitoring, voice recording, CRM integration, voice recording and screen capture managment software, custom softphone clients, reporting and agent desktop integration.....
Custom CMS - Call Management Systems - customised for Asterisk cluster and high availability call center environments
Cluster Manager Screen showing all site status summary
cluster manager allows selection, sort, view and editing of extensions, users, group accross all sites and all clusters
cluster manager allow selection, sort, view and editing of extensions, users, group accross all sites and all clusters
custom wallboard and dashboard displays for agent/userr groups
CRM Screen example showing SugarCRM adn WEBRTC integration
inbound call example showing SugarCRM integration
Reporting Engine example main menu screen
customised to match the site
Voice recording manager provides control over voice and screen recordings
Allows search and control over encrypted recordings, playback and reporting
Fully customized management, CRM, provisioning, high-availability, utilities, reporting and monitoring