KCCVoIP

Lower the cost of telephony and move toward the latest technologies, as and when it suits your business. Maintain the legacy PBX systems and integrate with the latest VoIP systems so your business can maximise investment.

We are NOT tied to any manufacturer or provider and do not have to sell equipment to maintain partner agreements which allows true and unbiased advice to be given to match your business requirements.

Unbiased Telephony Consultants = migrate to VoIP, as and when it suits the business - Telephony Analysis = have a comprehensive review of your business telephony to LOWER THE COST OF TELEPHONY - Migrate away from expensive manufacturers systems, contracts - Migrate away from expensive providers and legacy circuits - Network Optimization - Simulation Testing - Custom Wallboard Software - QoS - Contact Center - PCI Compliance Consultants - Design - VoIP Engineers - PBX Integration - Custom Trunks - PSTN Switch Off - Number Porting - Cisco - Digium - Asterisk - IVR Scripting - Call Center Design Consultants - CTI CRM Integration - Voice Recording - Cisco - Asterisk - Siemens - Avaya - Mitel - VoIP Network Design Consultants - Custom Training - SOHO Phone-Hub - Home Office and Smart Home Integration - Unbiased advice = no ties to single manufacturer or provider

Portfolio

We are most content when looking at complex protocol problems, designing a network for a company VoIP infrastructure, integrating legacy PBX equipment with new VoIP systems or developing a new call center design. We have been very lucky to work on some of the most interesting infrastructures around the world.

 

What We Do

Unbiased Network and Telephony Review

Contact Center Design and Optimisation

ISDN PRI/BRI Replacement and SIP Trunks

Telephony Audit and Analysis

Work from Home Solutions

Custom Integration Cisco - Mitel - Avaya - Asterisk - Alcatel - Kamailio

Bit level Diagnostics and Consultancy

Detailed Protocol Analysis SCCP - SIP - MGCP - H323 - IAX

Legacy PBX Interfacing and Integration

High Availability Systems

Custom Call Center Software

Lab Simulation and Testing QoS - routing - failover - rollouts

Network Design and Optimisation

Custom Enterprise Asterisk Software

SOHO and Smart Home integration

SBC VoIP Firewalls and Custom Gateways

Unbiased Assessment and Consultation

PSTN and ISDN replacement and number porting

 

 

What We Do Not Do

Target driven sales - we do not sell equipment to maintain partner agreements and are not tied to any manufacturer or provider.

Desk top support - we do not look after MicroSoft or any desktop applications.

Hosted VoIP services - we will evaluate and recommend services based upon technical functionality, reliability and value for money. We do not provide any hosted VoIP services for end clients.

 

 

Our Experiences

Over the years we have designed, diagnosed and supported network systems for large corporations and telco from all over the world. Equipped with simulation and real hardware labs, we can design, verify and optimise configurations prior to implementation.

From high level designs to lab testing and implemenation scripting, we can become part of your virtual team and assist with all technical aspects of your network and voice projects.

 

Latest Posts

 

SOHO Phone-Hub block unwanted calls from scammers, block unidentified callers until they identify themselves, route inbound calls to the right person based upon time of day and callerID, integrate with smart home, assisted living, automation, security and alarm systems - integrate with legacy landlines and old PBX system to allow you to move to voip, as and when you want to......>> Read More >> SOHO Appliance Baisc Guide

 

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Full integration of Cisco telephones with Asterisk voice cluster... Corp user migrates away from Cisco to save big money on licensing

>> Read More

 

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Lab simulation services used to prove the new version of SIP-HA high availability software..

>> Read More

 

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Callcenter agent CRM integration brings together Cisco, Asterisk and SugarCRM...

>> Read More

Monitoring

and alert services for VoIP systems and trunks. Alternatively we can customise your NMS for SMDI/CDR reporting

No Time Wasted

and no wasted money with our technical consulting contract, ad hoc or pre-paid account = pay as you go

Development

of custom software and configurations in the lab to enable your business to continue without disruption