KCCVoIP

Lower the cost of telephony and move toward the latest technologies, as and when it suits your business. Maintain the legacy PBX systems and integrate with the latest VoIP systems so your business can maximise investment.

We are NOT tied to any manufacturer or provider and do not have to sell equipment to maintain partner agreements which allows true and unbiased advice to be given to match your business requirements.

Unbiased Telephony Consultants = migrate to VoIP, as and when it suits the business - Telephony Analysis = have a comprehensive review of your business telephony to LOWER THE COST OF TELEPHONY - Migrate away from expensive manufacturers systems, contracts - Migrate away from expensive providers and legacy circuits - Network Optimization - Simulation Testing - Custom Wallboard Software - QoS - Contact Center - PCI Compliance Consultants - Design - VoIP Engineers - PBX Integration - Custom Trunks - Cisco - Digium - Asterisk - IVR Scripting - Call Center Design Consultants - CTI CRM Integration - Voice Recording - Cisco - Asterisk - Siemens - Avaya - Mitel - VoIP Network Design Consultants - Custom Training - SOHO Phone-Hub - Home Office and Smart Home Integration - Unbiased advice = no ties to single manufacturer or provider
Custom Equipment & Software

Custom equipment such as contact center clusters, multiprotocol gateways, custom PBX systems, PBX gateways, voice servers, PRI and SIP gateways.... < request more information >

SOHO and Custom SMart Home Integration.... < request more information >

Custom software such as high availability control, wallboards, monitoring, voice recording, CRM integration, voice recording and screen capture managment software, custom softphone clients, reporting and agent desktop integration..... < request more information >

Custom CMS - Call Management Systems - customised for Asterisk cluster and high availability call center environments < see example screens >

Demo Asterisk Cluster Management and Reporting Software >

Support & Services

We provide custom training for network engineers moving to unified voice/video/data networks.. < visit the training web site >

We support design, implementation and hand-over of complex projects involving voice/video/data. < request more information >

We provide unbiased advise when pricing for telephony implementation, PSTN replacement and SIP trunks - we will find the best solution for your requirements -> contact centers, business PBX and TSP/ITSP provisions < request more information >

 

click to see screen examples


 

VoIP Consultants - SIP Diagnostics - ISDN Replacement - Cisco - Digium - Asterisk - Avaya - Mitel - Kamailio - Homer - Skype Connect - PBX Integration - Custom Trunks - Technical Project Lead - Cisco - Digium - Asterisk - Siemens - Custom Interfacing - Remote Support - Cisco - Asterisk - Network Optimization - PBXSimulation Testing - Custom Wallboard Software - QoS - Cisco - Digium - Asterisk - Contact Center Design - PBX Integration - Custom Trunks - Cisco - Digium - Asterisk - IVR Scripting - Call Center Design Consultants - CTI CRM Integration - Voice Recording - Cisco - Asterisk - Siemens - Avaya - Mitel - Unbiased Advise - VoIP Network Design Consultants - SOHO VoIP - Custom Training

 

Projects over the last few years have included ;

Multi-National Call Center Design (BPO company)

National Network Design (two data centers, eight sites, 2000+ users)

Enterprise Network Baseline & Tuning (data center, ten national sites, seven global sites)

National VoIP Toll By-Pass Design (four sites, 200+ users)

Mitel PBX Integration and Migration from ISDN PRI to SIP Trunks (four sites)

Avaya PBX Migration from ISDN to SIP and Migration to Asterisk Cluster (three sites)

Security Investigation and Tracking (leading to hacker employment termination)

>6,000 endpoint VoIP Upgrade & Migration (for multi-national company)

Call Center Designs (for major banks)

Network Simulation in Lab (for major telco prior to rollout)

Bespoke Training for Technical Staff (for major banks & telcos)

Call Center Designs & Optimization (US, India, Central & South America)

CTI/CRM Integration project (for large facilities management company)

VoIP Design and Legacy PBX integration (for major bank)

Multi-Site ISDN Migration to SIP

VoIP LCR and Dialplan Optimization

VoIP Procurement Evaluation

VoIP Data Analysis and Reporting

Enterprise Asterisk Management and Reporting Software

Multi-site Migration and Move to VCC