Unbiased Business Technical Consultants - diagnostics and troubleshooting * UNBIASED TELEPHONY ANALYSIS * enterprise voip, integrate and move to VoIP, call center and work from home solutions prepare for the PSTN switch off - * Call for no-obligation advice *

UK Edinburgh +44 131 367 0555
UK Newcastle upon Tyne +44 191 751 0088
UK London +44 204 520 6388

We are NOT tied to any manufacturer or provider and do not have to sell equipment to maintain partner agreements which allows true and unbiased advice to be given to match your business requirements.

Unbiased Telephony Consultants = migrate to VoIP, as and when it suits the business - PSTN Replacement - Work from Home Solutions - Telephony Analysis = have a comprehensive review of your business telephony to LOWER THE COST OF TELEPHONY - Migrate away from expensive manufacturers systems, contracts - Migrate away from expensive providers and legacy circuits - Network Optimization - Simulation Testing - Custom Wallboard Software - QoS - Contact Center - PCI Compliance Consultants - Design - VoIP Engineers - PBX Integration - Custom Trunks - Cisco - Digium - Asterisk - IVR Scripting - Call Center Design Consultants - CTI CRM Integration - Voice Recording - Cisco - Asterisk - Siemens - Avaya - Mitel - VoIP Network Design Consultants - Custom Training - SOHO Phone-Hub - Home Office and Smart Home Integration - Unbiased advice = no ties to single manufacturer or provider - Edinburgh - Newcastle upon Tyne - London

Lower the Cost of Telephony for Your Business

Design Services

Ensure your telephony design is suited to the business requirements with an unbiased technical review. We can work with your technical teams to provide network baseline, QoS design and review. We will work on procurement validation of quotations and report on technical suitability and value for money. Prepare for the PSTN switch off !

Technical Consulting

Lower the Cost of the business telephony with an unbiased review of your telephony infrastructure, dialplans and networks. Consultants are available for ad hoc and project work. Many clients continue to use our services beyond the initial review and design project. We also work incognito for several technology companies and provide a white-label service as required.



High Standards

All consultants and associates have many years experience and are certified on a wide variety of manufacturers' equipment to CCIE and dCAP levels and above. With no partner agreement targets for sales, we provide true non-biased advise, technical evaluation and training.

Support Services

From small network diagnostics through to multi-national support. Telephony infrastructure and dialplan review to comprehensive design analysis and lab verification/simulation services, we can lower the cost AND improve the telephony for your business.


custom software to suit the business requirements - examples ;




meet us at one of the exhibitions and conferences in the near future ;


Kamailio WOrld




Astricon 2019




ITExpo 2019

Recent Posts

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Download the Guide to Telephony - provides basic information of how VoIP compares to traditional telephony, how legacy equipment and circuits are to be phased out, differences between analogue and digital voice systems, differences between hosted (cloud) telephony and premises based telephony and provides checklists for your telephony planning OR * CALL FOR A NO-OBLIGATION CHAT *

>> Download the PSTN Switch Off extract doc >> Download the General Guide to Telephony >> Download low cost solutions for PSTN switch off >> SOHO Appliance Basic Guide

AND MORE NEW training extracts

>>H323-SIP Basics
>> ALG for SIP
>> WFH HA for SoftEther
>>SIP Trunk ITSP Guide

Astricon Clip - 2000 seat Call Center

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PSTN Analogue and PRI ISDN (ISDN R.I.P.) REPLACEMENT - the large telcos such as AT&T, Verizon, Deutsche Telecom, Belgacom and Telifonica announced the 'end of life' for their ISDN services several years ago. For some, back in 2017 ISDN BRI/PRI circuits were already phased out and by 2021 most telcos hope to be entirely IP. British Telecom, one of the last to retire ISDN, have announced an end-of-service date for ISPDN/BR/PRI as 2025. It is important for companies to plan for the migration to be able to optimise the use of legacy PBX systems yet move forward with the latest voip technologies........

>> Download the PSTN Switch Off extract doc >> Download the Guide to ISDN Replacement >> Download the General Guide to Telephony

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Direct replacements for Mitel end-of-life products NOW AVAILABLE - keep your handsets and move to the latest VoIP system >> Read More


image 2SAVE MONEY - By Removing the middle-men in your telecoms portfolio you can save thousands - get a true unbiased review of your telecoms spending - find out if you are getting value for money on your telecoms trunks, call rates and voice services..... >> Read More

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We now have more associate consultants of CCIE, dCAP and above levels available to assist your design and configuration. Cisco - Digium - Asterisk - Mitel - Avaya - Kamailio >> Read More

Small Office/Home Office {SOHO} Phone-Hub READY FOR PSTN SWITCH OFF - block unwanted calls from scammers, block unidentified callers until they identify themselves, route inbound calls to the right person based upon time of day and callerID, integrate with smart home, assisted living, automation, security and alarm systems - integrate with legacy landlines and old PBX system to allow you to move to voip, as and when you want to......>> Read More

Business Telephony Analysis - Unbiased VoIP Consultants - SIP Diagnostics - ISDN Replacement - Cisco - Digium - Asterisk - Avaya - Mitel - Kamailio - PSTN Switch Off - Number Porting - PBX Integration - Custom Trunks - Technical Project Lead - Cisco - Digium - Asterisk - Siemens - Custom Interfacing - SIP Trunks - Remote Support - Cisco - Asterisk - Network Optimization - Simulation Testing - Custom Wallboard Software - QoS - Cisco - Digium - Asterisk - Contact Center Design - PBX Integration - Custom Trunks - SIP Engineers - Work from Home Solutions - Cisco - Digium - Asterisk - IVR Scripting - Call Center Design Consultants - CTI CRM Integration - Voice Recording - Cisco - Asterisk - Siemens - Avaya - Mitel - VoIP Network Design Consultants - Custom Training - VoIP Engineers - SOHO Phone-Hub